Susanti, Liya, and Dias Regian Pinkan. “Implementasi Customer Relationship Management Dan Pengalaman Pasien Di UPT RSUD Kayen”. Jurnal Al Nahyan 3, no. 2 (September 30, 2026): 141-158. Accessed October 13, 2026. https://e-journal.staimaswonogiri.ac.id/index.php/al_nahyan/article/view/663.