Susanti, Liya, and Dias Regian Pinkan. 2026. “Implementasi Customer Relationship Management Dan Pengalaman Pasien Di UPT RSUD Kayen”. Jurnal Al Nahyan 3 (2):141-58. https://e-journal.staimaswonogiri.ac.id/index.php/al_nahyan/article/view/663.